**Please note these could change at any time!**
Thank you for booking to visit the Eden Centre, here's what to expect when you visit us...
• Online pre-booking is required to enable us to conform to Welsh Government guidelines. We will take a non-refundable payment to reserve your table.
• On arrival, we need to see your booking ref. and confirm your name and everyone in your party.
• On arrival you can sit on any of our tables. Please sit at a table that is appropriate for your size of party, i.e. if there are 2 of you, sit on a two-seater if available.
• Each session lasts 2.5 hours and will be closed for the subsequent 30 minutes to ensure the centre is fully cleaned before the next session, for this reason, we are unable to let you in early if you arrive early for the session.
• All children that are 14 and under are allowed on the equipment, any children over 14 are unable to play on the equipment, and so won’t be charged entry. However, they can play bowling (Blaenau Gwent Centre only, an additional fee may apply).
• All food, drinks and snacks need to be ordered via our app The Eden Centre, we take cash and cards. You are now unable to come to our counter, if there is anything you require please ask one of our team.
• Rules of play must be adhered to at all times, these are displayed on the equipment, if anyone is not following these then you may be asked to leave without a refund. Bad behaviour will not be tolerated.
• Children should be supervised at all times, including in the toilets.
• On leaving, we will ask you the name of the person who booked the session so that we can check your names and tick all persons off on the booking sheet as a security measure.
• We will regularly review our guidelines in line with the Welsh Government’s recommendations.