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Step 1 of 5 - Main Contact Account

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This is for staff to release the booked table back into the wild.
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User Role*
For used with customer discount settings
Name*
Address*
DD slash MM slash YYYY
Sparrows sessions run every other Monday.
Price: £ 0.00
13 items available.
How many adults* (or people 12 & over) would you like to book into the play centre?
Please enter a number from 1 to 4.
How many children between the ages of 1 and 4 would you like to book in today?
Please enter a number from 0 to 4.
How many children between the ages of 5 and 11 would you like to book in today?
Please enter a number from 0 to 4.
How many children under 1 would you like to book into the play centre?
Please enter a number from 0 to 2.
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Please enter a number from 0 to 4.
Please choose the number of children between the ages of 1 and 4 that are being booked into the play centre.
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Please enter a number from 0 to 4.
Please choose the number of children between the ages of 5 and 11 that are being booked into the play centre.
(self populated)
(self populated)
This includes all people over 12, Children between 1 & 11 and under 1's

*** PLEASE BE AWARE THAT OUR TABLES CAN SEAT A MAXIMUM OF 6 PEOPLE

If you need more than 6 please create another booking.

If the next button is missing please check that you have added an adult to the booking

Main Adult Name & Email address
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Please enter a number less than or equal to 6.

2nd Adult

2nd Adult Name & Email address

3rd Adult

3rd Adult Name & Email address

4th Adult

4th Adult Name & Email address

5th Adult

5th Adult Name & Email address

6th Adult

6th Adult Name & Email address

Children 1 - 11 | Names & Date of Birth/s

Name of 1st Child*
DD slash MM slash YYYY

Name of 2nd Child
DD slash MM slash YYYY

Name of 3rd Child
DD slash MM slash YYYY

Name of 4th Child
DD slash MM slash YYYY

Name of 5th Child
DD slash MM slash YYYY

Name of 6th Child
DD slash MM slash YYYY

Children Under 1 | Name/s

Name of 1st child being booked in.

Name of 2nd child being booked in.

Name of 3rd child being booked in.

Name of 4th child being booked in.
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Terms of service & Payment confirmation

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Customer Notes
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I acknowledge that:*
Terms of Service -*
Terms and conditions are boring we know, But all of the info you need to know on whats happens if you want or need to amend a booking, are covered in here. So please familiarise yourself with the info within.

Thank you for booking to visit the Eden Centre, here's what to expect when you visit us...

• Online pre-booking is required to enable us to conform to Welsh Government guidelines. We will take a non-refundable payment to reserve your table.
• On arrival, we need to see your booking ref. and confirm your name and everyone in your party (we need all adults names so that we can comply with Track and Trace procedures), we do not require wrist bands at this time. There is also a barcode in Reception for you to check in on the track and trace app.
• We have reduced the number of tables, a team member will take you to a table.
• No more than 6 adults are allowed to sit at a table from different households, due to Welsh Gov guidelines.
• Each session lasts 2.5 hours and will be closed for the subsequent 30 mins to ensure the centre is fully cleaned before the next session, for this reason, we are unable to let you in early if you arrive early for the session.
• Please remember to follow both social distancing and hand-washing rules whilst in the Eden Centres.
• We have enhanced cleaning routines to keep our customers safe including fogging machines
• All children that are 11 and under are allowed on the equipment as normal, any children over 11 are unable to play on the equipment, and so won’t be charged entry. However, they can play bowling and table tennis (Blaenau Gwent venue only and an additional fee may apply).
• Any adults (and children over 11) in the play centre, will need to wear a mask at all times, apart from when sat at their tables, to comply with Welsh Government's guidance.
• All food, drinks and snacks need to be ordered via our online system found on www.theedencentre.com. (Blaenau Gwent venue only. Other venues have table service) Your order, cutlery and condiments will be delivered to your table. You are now unable to come to our counter, if there is anything you require please ask one of our team.
• On leaving, as we can't check your wrist bands at the moment, instead we will ask you your names and tick all persons off on the booking sheet as a security measure.
• One more thing... if you are feeling unwell or experiencing any COVID symptoms, please do not attend, if you have any doubt please consult www.nhs.uk/conditions/coronavirus-covid-19
• We will regularly review our guidelines in line with Welsh Government’s recommendations.
• If you or your child becomes ill while onsite, the new recommendations dictate that you will be required to inform the staff and leave the site immediately.
• No more than 4 tables can be booked by anyone household
Cancellation Policy: Should you make a booking and are not able to attend we are willing to move your reservation to a different session up to 24 hours before the original booking. We are unable to change the booking on the same day of the original booking.
We hope that the measures we have put in place will help everyone have a safe and enjoyable visit to our centres.
Have fun, thanks for visiting!
Eden Team